Adults are normally a tan colour but can darken with age. They are 4mm in length, with short antennae (<1mm).
Nymphs appear similar, however, are smaller and flatter, appearing a pinky-yellow colour. The nymphs are able to produce a white waxy secretion, making them more conspicuous to the human eye. They also create leaf-roll galls, which they use as a 'refuge'. They do this from inhabiting the areas of leaves where the outer margins have rolled inwards from dryness. They fill the area of space with their white waxy secretions, forming a gall.